Shipping & Exchanges

We ask that you please return your items in an original, unworn and re-sellable condition within 14 days of delivery. Please let us know if you are wanting to exchange these pieces or alternatively, if you would like a refund and we will process this as soon as your return arrives. Please note that there are no refunds or exchanges on sale or giveaway items.

What about if the garments are faulty?

As we are an ethical slow fashion brand our products are all cut, sewn, and dyed by loving hands, and as humans we sometimes make mistakes! If there has been something that we have missed in our quality control, please contact us with your order number, images of the defect or fault so that we can resolve this for you as soon as possible. Please note: this excludes general wear and tear or garments that have not been cared for correctly. 

When will I get my refund?

Please allow 1-2 business days for us to process your return after we have received it back. Your refund will only be credited back to the original payment method. Please note that we will not refund any shipping fees or taxes that you have paid at the time of purchase to have your order shipped to you. We will be in touch to let you know as soon as your refund has been processed. 

We will not accept any refunds or exchanges for garments that we believe have not been cared for correctly. Please take time to read the garment care tab for information on how to properly care for your natural fiber clothing.

XO

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